| 編號 | 商品編號 | 商品名稱 | 作者 | 類別 | 使用課程名稱 |
| 1 | 9-201-029 | Dell''s Working Capital | Ruback, Richard S.;Sesia, Aldo | Finance | Operations Management( 741M1100 ) |
| 2 | R0102D | Enlightened Experimentation: The New Imperative for Innovation | Thomke, Stefan | General management | Operations Management( 741M1100 ) |
| 3 | 9-602-095 | Pilgrim Bank (B): Customer Retention | Frei, Frances X. | Operations management | Operations Management( 741M1100 ) |
| 4 | 9-602-111 | GuestFirst Hotel (B): Taking Advantage of Panel Data | Frei, Frances X.;Campbell, Dennis | Operations management | Operations Management( 741M1100 ) |
| 5 | 9-696-097 | HMS Thetis and Apollo XIII | Upton, David M.;Carp, Sari | Operations management | Operations Management( 741M1100 ) |
| 6 | 9-602-065 | Rapid Rewards at Southwest Airlines | Frei, Frances X.;Hajim, Corey | Service management | Operations Management( 741M1100 ) |
| 7 | 9-602-099 | GuestFirst Hotel (A): Customer Loyalty | Frei, Frances X.;Campbell, Dennis | Service management | Operations Management( 741M1100 ) |
| 8 | 9-602-104 | Pilgrim Bank (A): Customer Profitability | Frei, Frances X.;Campbell, Dennis | Service management | Operations Management( 741M1100 ) |
| 9 | 9-673-057 | Benihana of Tokyo | Sasser, W. Earl, Jr.;Klug, John R. | Service management | Operations Management( 741M1100 ) |
| 10 | 9-683-068 | Shouldice Hospital Ltd. | Heskett, James L. | Service management | Operations Management( 741M1100 ) |
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